Privacy policy

What the form asks for

When you ask me to call you back, the form asks for your name, your phone number, the best time to reach you, the Medicare topics you check, and whether you'd rather get a call or a text. It also has a box you can check to let me text you. That box is never checked for you, and you don't need it to get my help. The form also notes which language you used, English or Spanish. The short callback form asks whether the help is for you or a family member and the age range of the person needing help. For someone 64 or older, it asks for their birth month and year, so Erick can discuss the timing with you. It does not ask for a street address.

What it never asks for

The form never asks for your Medicare number, your Social Security number, your full date of birth, or any bank or card numbers. Only the short callback form asks for birth month and year when the person needing help is 64 or older. Please don't type them into it.

Why I ask

Only so I can answer the questions you bring me, about Medicare or any other insurance, including any topics you check. I keep your request as the record of your permission to contact you. As Medicare's rules require, that permission covers only what you asked about, for 12 months.

Who sees it

Me. I keep it in the customer records service I use for my business, which stores it for me. I never sell it or rent it, and I never share it with other agents, marketing companies or lead sellers. If you enroll in a plan with my help, the plan receives the information it needs for your enrollment. Your permission to get my texts is never shared with anyone. The texting service I use to send my texts (Quo) receives your number and my messages only to deliver them. If you ask me to stop texting, I keep your number and the words you used on a do-not-text list, so you are never texted again by mistake.

Calls and texts

I only call or text you if you ask me to. You can ask me to stop calling or texting at any time. For texts, see the next part.

Text messages

I text you only if you said yes to texts: by checking the texting box on my website form, by saying yes when I ask in a Facebook Messenger chat you started with me, or, if you are already my client, by telling me you want my texts (I write down the date and how you told me). My texts are about your request: an automatic thank-you when your request arrives, appointment confirmations and reminders, and follow-ups. Message frequency varies. Msg & data rates may apply.

To stop my texts, reply STOP to any text. For help, reply HELP, or call me at 956-564-2557. You can also tell me in your own words, in English or Spanish, and I will stop texting you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. In plain words: I never sell, rent or give anyone your mobile number for their marketing, and I never give anyone your permission to get texts.

Questions about your information

To ask what information I have about you, to correct it, or to stop hearing from me, call or text me at 956-564-2557, or email me at vallarinoinsurance@gmail.com.

Cookies

This website itself does not use tracking cookies, and it does not show ads. It uses a spam-protection check on the form, and it loads its fonts from Google Fonts. It counts visits with Cloudflare Web Analytics, which uses no cookies and does not identify you. If you came from an ad or a link, the page remembers that for your visit only, without cookies, and sends it along with your request, so I know how you found me.

The Ask a question box

When you type a question in the box at the top of my site, it goes to my website's server (Cloudflare, my web host) only to find the part of my site that answers it. It is not saved. If you use the microphone button, your web browser (for example Chrome or Safari) turns your voice into text, and it may use its maker's speech service to do that. No recording ever reaches me or my site. Only the words that appear in the box are sent, and they are not saved.

Not the government

I'm an insurance agent. This website is not affiliated with Medicare or the U.S. government.

Questions?

If anything on this page isn't clear, call or text me. You'll get me, not a call center.